About special Supplementary Income Payment

  • Update day:
    June 22, 2020
[inquiry] Shibuya City special Supplementary Income Payment call center (Phone: 0120-225-188)

"New coronavirus infectious disease emergency economic measure" is approved in a Cabinet meeting on Monday, April 20, 2020, and "special Supplementary Income Payment business" to pay flat 100,000 yen targeting at people recorded to Basic Resident Register in the basic date (April 27, 2020) will be carried out.

(note), about "special Supplementary Income Payment", push forward work to handle from application to supply immediately as possible. In addition, come over to ward office in the current situation, and please note that you cannot go through the procedure even if you have Contacts on the telephone.
(note) start benefit transfer for online application on Friday, May 15, 2020, and do transfer to applicant sequentially. But transfer of benefit becomes slow when we need defect or confirmation in application contents. As I send notice of defect in Mail in the case of defect, re-application, please after the confirmation.

Related site

About Mail application method

Payment eligible people

  • Payment eligible people
     Person who is recorded to Shibuya City Basic Resident Register in basic date (April 27, 2020)
  • Payment amount of money
     It is 100,000 yen per one payment eligible person
  • Application, receipt incarnation
     Family nurturer of belonging household of person listed in Basic Resident Register
  • Payment method
     We transfer to account in the name of principle applicant

Sending thing

・Information for "special Supplementary Income Payment" application
・Special Supplementary Income Payment application
・Special Supplementary Income Payment application entry sample
・Self-addressed envelope

Mail schedule 

From Tuesday, May 19, 2020 the beginning of June (plan)

  • When application documents do not arrive even if it is past the beginning of June, please refer.
  • By time when online application was done, even online application finished may send Mail application. When we have been applied, submission of application is unnecessary.
  • Application documents are mailed by "pasoruwakusudezain company" which is trust company of this business. Please contact Shibuya City special Supplementary Income Payment call center (Phone: 0120-225-188) for any unclear points.

Application method

  1. We fill in required information and seal application and attach copy of confirmation documents of identity verification documents and financial institution account.
    (note) will have become application defect when sealing is not done, and apply again.
  2. We mail application with enclosed self-addressed envelope (stamp unnecessary).
    (note), for new coronavirus infectious disease extended prevention, please cooperate with submission in Mail. Payment time may not become early even if we have ward office bring directly. 

(note) application, receipt incarnation is principle family nurturer, but, in the case of Mail application, substitute application (receipt) is possible. About range of person who can do substitution application (receipt) and required document, please confirm entry sample enclosed to application set.
(note) processing about Mail application is crowded very much, and please note that take 2 weeks or more from application to payment completion.
(note), about entry sample of application except Japanese including English, Chinese, Korean, please see in QR code reading point of mention or page of entry sample (multilingual correspondence) of special Supplementary Income Payment application in the enclosed "special Supplementary Income Payment application entry sample".

Required document of Mail application

  • Identity verification documents
    Copies such as driver's license, the surface, health insurance card, pension book, passport (Japan passport), residence card (with photograph) of my number card, special permanent resident certificate (with photograph), Basic Resident Register card (with photograph), student identification card (with photograph), certificate of the physically disabled, driving career certificate, identification of welfare recipient
  • Transfer previous engagement seat confirmation documents
    Bankbook and copy of bank card which financial institution name, account number, account holder of a title deed understand

(note), in the Mail application, please do not send copying of documents which my numbers such as notice of back side of my number card or my number cards were listed in directly (is forbidden collecting my numbers at ward office). In addition, please attach another identity verification documents as notice of my number card does not correspond to requirements of identity verification documents.
(note) when do substitution application (receipt), other than two points of required documents mentioned above, identity verification documents of agent is necessary. In addition, documents proving relations of agent and the person are necessary except when household member becomes agent.

Application Reception desk time limit

Until Tuesday, August 25, 2020 (effective postmark on that day)
(note) as past thing cannot accept deadline for application, please be careful.

About online application method

(note) a lot of malfunction on mainapotaru performing online application are reported. In addition, please use application by Mail if you do not wish to provide with dispatch as examination of application contents takes time.
(note) application that application that household number and the amount of payment do not match and receipt account information take the wrong occurs frequently. We hope that we input applicant information and information such as financial institution name, supporting store's name, branch cord, account number exactly. When input information is wrong, we will have you apply again without being able to accept application.
(note) processing about online application is crowded very much, and please note that take 2 weeks or more from application to payment completion.

Payment eligible people

In the case of Mail application, it is similar about payment eligible people, payment amount of money, application, receipt incarnation, payment method.
(note) it is only family nurturer that can do online application, receipt (substitute impossibility)
(note) family nurturer, please compile application for all the same households.

Application method, condition

Condition for online application

  • Family nurturer having my number card (plastic card with photograph of the face)
    (note) as do not come by online application by notice card (cardboard) of my number, please be careful.
  • My number card has "electronic certificate for signature", and there be in expiration date
  • There is IC card leader writer and PC corresponding to electronic application of my number card or my number card smartphone for reading

Application method

Application electronic from government administration online service "mainapotaru (application of special Supplementary Income Payment)" (the outside site) in required information after input

Required document [online application method]

  • Transfer previous engagement seat confirmation documents
    Bankbook and bank card, copy which financial institution name, account number, account holder of a title deed know of screen of Internet banking
    (note) as do identity verification by e-signature, identity verification documents becomes needless.

Reference

Please refer to my number synthesis toll free number for the details including operation method of mainapotaru. Even if come over to ward office window, please be careful in one which cannot cope of online application about special Supplementary Income Payment.

My number synthesis toll free number: 0120-95-0178
Weekday From 9:30 to 20:00, it is Saturdays, Sundays and holidays: From 9:30 to 17:30

Support to person evacuating by the reason of violence from spouse and other relatives

When we cannot move resident's card to municipality to just live by circumstances in violence, seiboryokuhigai from spouse and other relatives, people whom reason evacuates to by being piled up compositely in others poor on before April 27, 2020, we can receive the next measures when we have you do appointed procedure.

  1. Even if it is not family nurturer, we apply for Supplementary Income Payment especially and, including share of companion, can receive benefit.
  2. Even if special Supplementary Income Payment for people and the companion who went through the procedure has application from family nurturer (spouses), we do not provide.

About procedure or condition, please confirm guidance flyer (PDF 655KB) or special Supplementary Income Payment (Ministry of Internal Affairs and Communications homepage).

Contact

  • Shibuya City special Supplementary Income Payment call center
    Telephone: 0120-225-188
    Reception time: From 9:00 to 17:00 (except Saturday, Sundays and holidays)
  • Ministry of Internal Affairs and Communications call center
    Telephone: 0120-260-020
    Reception time: From 9:00 to 20:00

Common question Q&A

Question 1. How long can you apply?

It starts about online application method from May 1. In addition, we send application about Mail application method sequentially from May 19 and are sending completion plan in all households in the beginning of June.

Question 2. Can you appoint the destination Address (different from resident's card) of application?

We cannot appoint in principle.

Question 3. What should identification of social position attach?

Copy of driver's license, health insurance card, pension book, my number card, passport, special permanent resident certificate, residence card will correspond.

Question 4. By violence from spouses, we evacuate. What should I do?

As you can undergo special measures with required document when you live with Address with resident's card by violence from spouses somewhere else if you report and can fill in book, please refer to Supplementary Income Payment charge chief examiner for Shibuya City Office Regional Promotion Division in particular.

Question 5. Are there not people in residence tax tax exemption household, pension receipt household, unemployment insurance receipt household, welfare receipt household with eligible people of benefit?

There is no condition by income. Regardless of being being pension receipt household, being unemployment insurance receipt household, ward of welfare, we are targeted for supply. In addition, in income authorization of ward of livelihood protection system, we are going to do with the handling not to authorize as income.

Question 6. Whom does it become to receive benefit?

Recipient becomes family nurturer of household where the person belongs to.

Question 7. When is it transferred?

We confirm application contents after ward accepted application, and transfer (payment) is going to be completed without problem in contents in around two weeks. But please note that you may take time when application centers more than two weeks.
In addition, in application contents with defect as have apply for cases by notice from ward again (need confirmation), it is after transferring examined after the re-application.

Question 8. We have got a wrong contents of online application. What should I do?

You have you perform online application again, or please perform Mail application by mailed application.

Other common questions

Please see FAQs (Ministry of Internal Affairs and Communications home pe ji).

Please be careful about fraud masquerading as Supplementary Income Payment especially

On procedure for Supplementary Income Payment supply, please be careful for fraud to get personal information such as password of account or my number under the pretense of part of application especially.
Consultation, please confirm fraud damage prevention enlightenment flyer (PDF 310KB) or special Supplementary Income Payment (Ministry of Internal Affairs and Communications homepage).

Charge

  • Shibuya City special Supplementary Income Payment call center
    Telephone: 0120-225-188
    Reception time: From 9:00 to 17:00 (except Saturday, Sundays and holidays)
  • Regional Promotion Division special Supplementary Income Payment charge chief examiner
    Telephone: 03-3463-1647
    Reception time: From 9:00 to 17:00 (except Saturday, Sundays and holidays)

(note) showed examination matter in the present about this page contents, and there will be possibility that contents are changed in future.